KronoDesk import
in a few clicks

Without devs, delays and hustle. With help of robust data import wizard.

More details

KronoDesk import tool you’ve been looking for

Now, there’s no need to worry about any help desk import issues. Total migration from platform to platform with HDM quick and simple.
Save time & money
Affordable price, a quick import to the new platform, and no need to design the migration script. Get all of this with HDM service.
Smooth migration course
Just get the customer info ready for migration ahead of time and start moving your records. It’s not necessary to do everything alone.
Vital data with you
Whether it is for conformity reasons, or convenience, import your old data to the target system to keep the track of customer data easier.
Automatic migration

Why spend time transferring things by yourself when a tool can deal with it?

Our importing system will take care of every piece of info so you don’t need to.

Preserved dependency

Using HDM, you don’t have to be concerned that all of your moved customer service data will lose their connections to other info.

Whether it is sender info or customer contacts, all of this is considered during the process.

Your info is protected

When you grant your credentials to our system, you can rest assured.

Only authorized staff members that directly work with your import will be able to access to your accounts and customer info.

All everything we access is shielded by the state of the encryption systems from any electronic attacks.

Mapping records

Decide what piece of info comes to your new solution yourself.

While managing the migration setup, you can choose what entities to leave behind and what to take with you.

Ease of use

The whole process was deliberately designed to let users to set up the migration on their own.

You don’t have to have advanced experience or exceptional knowledge, just follow the on-screen hints.

Our customers are priority

One of the main principles of our company is to provide a service that we would like to use ourselves. Even though G2 recognized our customer service, we develop continuously.

Why import data to KronoDesk using Help Desk Migration?

Castle gates

Security first

We don't share any of your personal information with third parties, as well as meticulously protect it, so nothing gets lost or stolen.


Easy to use wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.


Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration helps you to automatically move custom fields, as well as map their destination.


Preserved relations between objects and people

All tickets will be imported to KronoDesk with their respective agents, contacts, and attachments, thus, saving the history of customers' requests.


Relations illustration

Objects you may import to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to KronoDesk in 6 simple steps

  • Prepare

    Register and go to our migration wizard.

  • Connect source Help Desk

    Pick and link your source service desk with HDM.

  • Give the right to access your KronoDesk account.

  • Express your needs

    Let us understand precisely what components of your migration you wish to fine-tune

  • Get your requirements estimated

    We shall investigate your application and get back to you with a total price and a scope of tasks.

  • Import to KronoDesk all data

    Move all your customer service records in a single push.

We keep all data secure

We take safety very seriously and have developed a comprehensive set of practices, technologies, and policies to help ensure your data is secure.

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the customers

KronoDesk import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

Blog Articles You Might Find Useful

What is a Support Ticket & How To Use One

There are so many terms when it comes to customer support software that often, even we get puzzled. We’ve already covered what help desk soft…

A Guide To Help Desk Software

What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking…

Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?

If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…

Book a Call
— %s