KronoDesk to UVdesk
migration service

Effortless , no special expertise or programming required. A complete KronoDesk to UVdesk data migration instrument.

More details

Your best tool for KronoDesk to UVdesk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just choose customer info you need to migrate and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new system and observe the miracle happening.
Record completion
Migrate your help desk data in full to make certain that no ticket is missing critical customer service information.
Automated migration

Afraid that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool interface user friendly as it can possibly be.

Connect the help desks, choose records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their previous connections maintained.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is priority

You data is everything which is why we designed a tool that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Record mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except producing great customer support services, we always want to develop our customer service.

As a team, we want you to have the best possible service, which is why we are constantly making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from KronoDesk to UVdesk

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in UVdesk.

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When migrating your data from KronoDesk to UVdesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from KronoDesk to UVdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from KronoDesk to UVdesk work

  • Prepare

    Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from KronoDesk to UVdesk.

  • Fill in the form with required credentials to make it possible for our data migration tool to retrieve data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to UVdesk everything

    When everything's tested out, choose a quiet time with the minimal load on the support team and begin migrating from KronoDesk to UVdesk.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your UVdesk import

Our staff would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation

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