KronoDesk to Trakdesk
migration service

Smooth , no special expertise or programming required. A complete KronoDesk to Trakdesk data migration instrument.

More details

Your best tool for KronoDesk to Trakdesk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just pick what data you need to migrate and set off with the transition right away.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new solution and enjoy the miracle happening.
Record completion
Move your help desk data in full to make certain that no ticket has lost essential customer service information.
Automated migration

Afraid that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.

Connect the help desks, choose records, click ok, and you’re done!

Data dependency

Your customer info migrates complete and we mean it.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members have access to your passwords or other information.

You can be sure that with HDM no data breaches will take place.

Record mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.

Simple & effective

In only a few clicks you will be able to select the data arrangement, when it starts, and in what order.

Our developers took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer priority

As a migration service supplier, we work to offer the best possible migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from KronoDesk to Trakdesk

Castle gates

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in Trakdesk.

Next

Retained association between object and people

When migrating your data from KronoDesk to Trakdesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from KronoDesk to Trakdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from KronoDesk to Trakdesk work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect KronoDesk

    Pick and connect your KronoDesk service desk with HDM.

  • Give access to your Trakdesk account.

  • Outline your requirements

    Let us know exactly what elements of your migration you need to adjust

  • Have your requirements estimated

    We will research your application and send you with a the overall cost and a scope of tasks.

  • Migrate from KronoDesk to Trakdesk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Trakdesk import

Our staff would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

Blog Articles You Might Find Useful

What An Internal Help Desk Ticketing System Exactly Is?

Typically, companies use help desk software so not a single customer issue slips through the cracks. But did you know that about 50% of the…

5 Types of Help Desk Software and Their Use

The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…

Help Desk Systems For Any Business

No matter how successful you are in your endeavors, chances are, you still need a help desk system to tackle a few issues. These seemingly…

Book a Call
cancel
%s
— %s