KronoDesk to TOPdesk
migration service

Extremely easy , no special expertise or coding required. A complete KronoDesk to TOPdesk data migration tool.

More details

The best KronoDesk to TOPdesk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just choose customer info you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new system and observe the wonders happening.
Data completion
Transfer your help desk data in full to make sure that no ticket has lost critical customer service information.
Effortless process

No need to worry about scripting or continuously watch each piece of info transferred.

Just attach both platforms, tick what you want to migrate and let the Migration Wizard deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you expected.

Data safety is priority

You data is key which is why we developed a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You’re in control

Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and simplified on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Apart from producing great customer support services, we always aim to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to improve the general experience.


Why you should use Help Desk Migration to switch from KronoDesk to TOPdesk

Castle gates

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in TOPdesk.

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Sustained connection between object and people

When migrating your records from KronoDesk to TOPdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from KronoDesk to TOPdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from KronoDesk to TOPdesk work

  • Get ready

    Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from KronoDesk to TOPdesk.

  • Complete the form with requested credentials to allow our data migration tool to retrieve information from your current help desk.

  • Connect TOPdesk

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to TOPdesk all data

    When everything's tested, find a quiet time with the minimal load on the support team and begin migrating from KronoDesk to TOPdesk.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your TOPdesk import

Our team would be more than happy to run a custom migration if you have special needs.
Get a price estimation

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