KronoDesk to Magento Mirasvit HelpDesk MX
migration service

Effortless , no special skill set or programming required. A complete KronoDesk to Magento Mirasvit HelpDesk MX data migration instrument.

More details

Your best tool for KronoDesk to Magento Mirasvit HelpDesk MX data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Just choose the records you need to transfer and start the transition immediately.
Effortless transition process
No special expertise required. Just pick what data will go to the new system and see the wonders happening.
Record structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost vital customer service details.
Automated migration

Scared that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool is as easy to use as possible.

Link the platforms, pick data, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, all you records will keep their initial data structure untouched.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive how you expected.

Security is paramount

You data is key which is why we created a system that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You’re in charge

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it is possible to choose the data arrangement, when it goes, and in what order.

Our software considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Apart from providing great customer support services, we always strive to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from KronoDesk to Magento Mirasvit HelpDesk MX

Castle gates

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in Magento Mirasvit HelpDesk MX.

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Maintained relation between object and people

When migrating your data from KronoDesk to Magento Mirasvit HelpDesk MX we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from KronoDesk to Magento Mirasvit HelpDesk MX

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from KronoDesk to Magento Mirasvit HelpDesk MX work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from KronoDesk to Magento Mirasvit HelpDesk MX.

  • Connect KronoDesk

    Complete the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.

  • Connect Magento Mirasvit HelpDesk MX

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Magento Mirasvit HelpDesk MX everything

    When everything's tested, find a quiet time with the least load on the support staff and begin migrating from KronoDesk to Magento Mirasvit HelpDesk MX.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Magento Mirasvit HelpDesk MX import

Our staff would be more than happy to perform a custom migration if you have particular needs.
Get a price estimation

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