KronoDesk to LiveChat
migration service

Smooth , no special knowledge or coding required. A complete KronoDesk to LiveChat data migration software.

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Your best tool for KronoDesk to LiveChat data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply decide on customer info you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target platform and observe the magic happening.
Record completion
Transfer your help desk data in full to make certain that no ticket has lost vital customer support details.
Automated migration

Afraid that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface user friendly as it can possibly be.

Attach the help desks, choose data, click ok, and the migration is ready!

Data dependency

Your information migrates unite , you can take our word.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members can see your credentials or other information.

You can be sure that with HDM no hacker attacks will take place.

You control the process

Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Simple & effective

In just a few buttons to press it will be possible to pick what goes where, when it starts, and in what order.

Our developers considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we strive to propose the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from KronoDesk to LiveChat

Castle gates

Strong safety of your data

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in LiveChat.

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Sustained relation between object and people

When migrating your data from KronoDesk to LiveChat we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from KronoDesk to LiveChat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from KronoDesk to LiveChat work

  • Prepare

    Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from KronoDesk to LiveChat.

  • Connect KronoDesk

    Fill out the form with required credentials to allow our data migration tool to access information from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to LiveChat all data

    When everything's tested out, determine a quiet time with the minimal load on the support team and begin migrating from KronoDesk to LiveChat.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your LiveChat import

Our staff would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

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