KronoDesk to KronoDesk
migration service

Smooth , no special knowledge or coding required. A complete KronoDesk to KronoDesk data migration tool.

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Your best tool for KronoDesk to KronoDesk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Just choose what data you need to transfer and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new system and enjoy the wonders happening.
Record completion
Transfer your help desk data in full to make certain that no ticket has lost vital customer service details.
Effortless procedure

You don’t have to bother about coding or constantly control each piece of info transferred.

Just attach your source and target, pick what you want to take to a new database and let the tool deal with the remainder.

Data dependency

Your information migrates complete and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our team members have see your credentials or records.

You may be certain with HDM no data breaches will take place.

You control the process

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we aim to propose the best possible migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from KronoDesk to KronoDesk

Castle gates

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in KronoDesk.

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Sustained connection between object and people

When migrating your data from KronoDesk to KronoDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from KronoDesk to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from KronoDesk to KronoDesk work

  • Prepare

    Sign up and go to our migration tool.

  • Connect KronoDesk

    Select and connect your KronoDesk support desk with HDM.

  • Connect KronoDesk

    Grant the right to access your KronoDesk account.

  • Clarify your business needs

    Let us know what parts of your migration you wish to fine-tune

  • Have your requirements estimated

    We shall research your case and get back to you with a price range and a scope of work.

  • Migrate from KronoDesk to KronoDesk all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your KronoDesk import

Our staff would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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