KronoDesk to HelpSpot
migration service

Trouble-free , no special expertise or programming required. A complete KronoDesk to HelpSpot data migration software.

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The best KronoDesk to HelpSpot tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Simply decide on the records you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target platform and see the magic happening.
Data completion
Transfer your help desk records in full to make sure that no ticket is missing vital customer support information.
Simple and easy procedure

You don’t have to bother about coding or continuously control each record moved.

Just link both platforms, choose what you want to take to a new database and let the system do the remainder.

From sender information to phone number connection, your entire database will keep their previous data structure maintained.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Security is priority

Information is key which is why we designed a tool that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Record mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except producing great customer service, we always want to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to improve the core experience.


Why you should use Help Desk Migration to switch from KronoDesk to HelpSpot

Castle gates

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in HelpSpot.

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Sustained association between object and people

When migrating your records from KronoDesk to HelpSpot we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from KronoDesk to HelpSpot

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from KronoDesk to HelpSpot work

  • Get ready

    Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from KronoDesk to HelpSpot.

  • Fill out the form with required credentials to allow our data migration tool to access data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be moved according to your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to HelpSpot everything

    When everything's tested out, find a quiet time with the least load on the support staff and begin migrating from KronoDesk to HelpSpot.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your HelpSpot import

Our team would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

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