KronoDesk to Faveo Helpdesk
migration service

Smooth , no special expertise or coding required. A complete KronoDesk to Faveo Helpdesk data migration instrument.

More details

Your best tool for KronoDesk to Faveo Helpdesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply pick the records you need to move and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target solution and see the magic happening.
Record completion
Move your help desk info in full to make sure that no ticket is missing vital customer service details.
Automated migration

Worried that you’ll need special skills to migrate your info? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.

Link the help desks, pick data, click ok, and the migration is ready!

Data dependency

Your information comes unite and we mean it.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our team members have see your credentials or other information.

You can be certain with HDM no data breaches will take place.

You control the process

Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service provider, we work to propose the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from KronoDesk to Faveo Helpdesk

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Faveo Helpdesk.

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Retained association between object and people

When migrating your data from KronoDesk to Faveo Helpdesk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from KronoDesk to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from KronoDesk to Faveo Helpdesk work

  • Prepare

    Sign-up and go to our migration service.

  • Choose and connect your KronoDesk support desk with HDM.

  • Connect Faveo Helpdesk

    Give access to your Faveo Helpdesk account.

  • Explain your needs

    Let us know what components of your migration you want to fine-tune

  • Get your needs estimated

    We will investigate your case and send you with a price range and a scope of tasks.

  • Migrate from KronoDesk to Faveo Helpdesk all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Faveo Helpdesk import

Our staff would be more than happy to run a custom migration in case you have particular requirements.
Get a price estimation

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