KronoDesk to Cayzu
migration service

Smooth , no special skill set or coding required. A complete KronoDesk to Cayzu data migration tool.

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Your best tool for KronoDesk to Cayzu data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply pick what data you need to move and set off with the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the target solution and enjoy the magic happening.
Record structure maintenance
Move your help desk info in full to ensure that no ticket is missing vital customer support details.
Easy process

You don’t have to bother about coding or constantly control each record transferred.

Just attach both platforms, pick what you want to take to a new database and allow the tool do the remainder.

Intact connections

From sender information to phone number connection, your entire database will keep their initial data structure untouched.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Security is priority

Information is key which is why we created a system that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Data mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.

Guided migration

If you are new to data migrations, don’t worry. Helpful and simplified on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from producing great customer service, we always strive to improve our customer service.

As a team, we want you to experience best possible service, which is why we are continuously making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from KronoDesk to Cayzu

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in Cayzu.

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Retained connection between object and people

When migrating your data from KronoDesk to Cayzu we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from KronoDesk to Cayzu

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from KronoDesk to Cayzu work

  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from KronoDesk to Cayzu.

  • Connect KronoDesk

    Fill out the form with requested credentials to permit our data migration tool to retrieve data from your current help desk.

  • Connect Cayzu

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Cayzu everything

    When everything's tested, choose a quiet time with the least load on the support staff and begin migrating from KronoDesk to Cayzu.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Cayzu import

Our staff would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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