Kommunicate import
in a few clicks

Without techs, delays and hustle. With step-by-step Kommunicate import setup form.

More details

Spotless Kommunicate import services just for you

Now, there’s no need to concern yourself about any help desk import issues. Full platform to platform migration with HDM quick and effortless.
Less time & money spent
Clear price, a swift import to the new help desk, and no need to create the migration method. All with HDM.
Clean setup
Just get the customer info ready for migration in advance and start moving your data. No need to fiddle with anything.
Vital data right beside you
Regardless of your reasons, import your old data to the new tool to keep up with customers easier.
Automated process

A bare minimum is to get done on your side. We already wrote the migration method.

Just set your help desk import requirements and you’re good to start.

Data relationship coherence

All your customer records migrate complete and whole. From sender and receiver info to attachments and signatures, all data will be untouched.

The same applies to the help desk and CSV data. In the end, you get useable information.

Your info is protected

When you grant your passwords to our system, you can rest assured.

Only the employees directly connected to the data transfer will be able to access to your accounts and customer info.

All incoming and outcoming information is guarded by the data encryption systems to prevent any risks.

Place your information

It’s not required to conduct extensive data reviews to start your migration.

You can do all of this by using our data mapping system. Choose what you want to keep and say where it goes just by clicking the necessary checkboxes.

Powerful & accessible

You don’t need to understand the platform peculiarities to make full use of it.

Handy on-screen guides will assist you transfer your records fast and effectively. As a result, you can move data just about anywhere you like.

5-star customer service

We aim to make our service as convenient to you as possible, as evident by G2. We always go after quality and proper assistance.

Regardless of the way you contact us, we are always ready to tackle your migration queries.


What are the key reasons to import data to Kommunicate using Help Desk Migration?

Castle gates

Security first

We do not share any of your personal information with third parties, as well as meticulously protect it, so nothing gets lost or stolen.

Next

Easy to navigate wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration make it easier to automatically transition custom fields, as well as map their location.

Next

Maintained relations between objects and people

All tickets will be imported to Kommunicate with their corresponding agents, contacts, and attachments, thus, saving the previous record of customers' requests.

Next

Relations illustration

Objects you may import to Kommunicate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Kommunicate in 6 quick steps

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect source Help Desk

    Choose and link your source service desk with HDM.

  • Connect Kommunicate

    Grant access to your Kommunicate account.

  • Express your needs

    Let us know what components of your migration you want to fine-tune

  • Get your requirements estimated

    We shall investigate your case and get back to you with a total price and a scope of work.

  • Import to Kommunicate everything

    Transfer all your customer service information in a single push.

We always keep all of your data secure

We consider security and safety very seriously and have built a comprehensive set of practices, technologies, and policies to help guarantee your data is secure.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the customers

Kommunicate import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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