Kommunicate to Vision Helpdesk
migration service

Trouble-free , no special expertise or programming required. A complete Kommunicate to Vision Helpdesk data migration tool.

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The best Kommunicate to Vision Helpdesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Just pick the records you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new solution and see the wonders happening.
Data completion
Migrate your help desk records in full to make certain that no ticket has lost critical customer service details.
Easy process

You don’t have to bother about scripting or constantly watch each record transferred.

Just attach your source and target, choose what you need to take to a new database and let the Migration Wizard deal with the rest for you.

Data dependency

Your customer data migrates complete and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees have see your passwords or records.

You may be certain with HDM no data breaches will take place.

Record mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might ever need.

Simple & effective

In only a few clicks you will be able to choose the data arrangement, when it goes, and how.

Our tech engineers took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a migration service supplier, we aim to deliver the best possible migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Kommunicate to Vision Helpdesk

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right destinations in Vision Helpdesk.

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Maintained association between object and people

When migrating your records from Kommunicate to Vision Helpdesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kommunicate to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kommunicate to Vision Helpdesk work

  • Get ready

    Register and go to our migration wizard.

  • Connect Kommunicate

    Select and connect your Kommunicate support desk with HDM.

  • Grant the right to access your Vision Helpdesk account.

  • Clarify your needs

    Let us understand precisely what components of your migration you would like to tweak

  • Have your preferences estimated

    We'll investigate your case and send you with a cost and a scope of work.

  • Migrate from Kommunicate to Vision Helpdesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Vision Helpdesk import

Our team would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation

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