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Kommunicate to UseDesk
migration service

Smooth , no special expertise or coding required. A complete Kommunicate to UseDesk data migration software.

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Your best tool for Kommunicate to UseDesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Simply pick customer info you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target solution and observe the wonders happening.
Record completion
Migrate your help desk info in full to make sure that no ticket is missing critical customer service details.
Automated migration

Worried that you’ll need special skills to migrate your info? Worry not as we made sure that our tool user friendly as possible.

Connect the help desks, choose data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is paramount

You data is everything which is why we designed a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Record mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might actually need.

Simple & effective

In just a couple of buttons to press you will be able to pick what goes where, when it goes, and in what order.

Our software considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Good service first

Except providing great customer support services, we always aim to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the core experience.


Reasons to use Help Desk Migration to switch from Kommunicate to UseDesk

Castle gates

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in UseDesk.

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When migrating your data from Kommunicate to UseDesk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kommunicate to UseDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kommunicate to UseDesk work

  • Prepare

    Start with creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Kommunicate to UseDesk.

  • Connect Kommunicate

    Complete the form with requested credentials to permit our data migration tool to retrieve data from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to UseDesk everything

    When everything's validated, find a quiet time with the least load on the support team and start migrating from Kommunicate to UseDesk.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your UseDesk import

Our staff would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation

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