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Kommunicate to Trengo
migration service

Extremely easy , no special know how or coding required. A complete Kommunicate to Trengo data migration software.

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The best Kommunicate to Trengo tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Just choose the records you need to transfer and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just choose what data will go to the new system and see the wonders happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing essential customer service information.
Effortless process

No need to worry about scripting or constantly watch each record moved.

Just link both platforms, tick what you want to migrate and let the tool deal with the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

Information is key which is why we developed a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Data mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except providing great customer service, we always aim to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are always making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from Kommunicate to Trengo

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up in the right places in Trengo.

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Sustained relation between object and people

When migrating your records from Kommunicate to Trengo we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kommunicate to Trengo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kommunicate to Trengo work

  • Get ready

    Sign up and go to our migration service.

  • Select and connect your Kommunicate service desk with HDM.

  • Give the right to access your Trengo account.

  • Explain your business needs

    Let us understand precisely what components of your migration you wish to adjust

  • Get your requirements estimated

    We shall analyze your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Kommunicate to Trengo everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Trengo import

Our team would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

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