Kommunicate to SpiceCSM
migration service
Smooth , no special expertise or programming required. A complete Kommunicate to SpiceCSM data migration tool.
Kommunicate to SpiceCSM
Your best tool for Kommunicate to SpiceCSM data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Just decide on customer info you need to migrate and set off with the transition when comfortable.Simple migration
No tech knowledge or skill required. Just select what data will go to the new platform and observe the miracle happening.Record completion
Move your help desk records in full to ensure that no ticket has lost essential customer support information.Effortless process
You don’t have to bother about scripting or constantly watch each record transferred.
Just attach both platforms, tick what you want to take to a new database and allow the tool do the remainder.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you expected.
Data safety is priority
You data is key which is why we created a tool that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
Record mapping
Choose data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Except producing great customer support services, we always aim to improve our customer service.
As a team, we want you to experience best possible service, which is why we are always making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from Kommunicate to SpiceCSM
Strong privacy of your information
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in SpiceCSM.Next
Retained association between object and people
When migrating your data from Kommunicate to SpiceCSM we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Kommunicate to SpiceCSM
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Kommunicate to SpiceCSM work
Prepare
Register and go to our migration wizard.
Connect Kommunicate
Select and link your Kommunicate service desk with HDM.
Connect SpiceCSM
Give access to your SpiceCSM account.
Detail your needs
Let us understand precisely what elements of your migration you need to fine-tune
Get your preferences estimated
We shall research your case and send you with a total price and a scope of work.
Migrate from Kommunicate to SpiceCSM all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist run your SpiceCSM import
Our staff would be more than happy to run a customized migration if you have specific demands.
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