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Kommunicate to Snappy
migration service

Trouble-free , no special know how or programming required. A complete Kommunicate to Snappy data migration tool.

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The best Kommunicate to Snappy tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just decide on the records you need to move and start the transition right away.
Effortless transition process
No special expertise required. Just select what data will go to the new platform and see the magic happening.
Data structure maintenance
Migrate your help desk data in full to make certain that no ticket is missing vital customer service information.
Simple and easy process

You don’t have to bother about scripting or continuously watch each piece of info moved.

Just link your source and target, tick what you need to take to a new database and allow the system do the remainder.

Data maintenance

Your customer data comes complete and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our team members have access to your passwords or records.

You may be sure that with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks it will be possible to choose the data arrangement, when it goes, and how.

Our developers considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we aim to propose the best possible migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Kommunicate to Snappy

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in Snappy.

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Maintained connectivity between object and people

When migrating your records from Kommunicate to Snappy we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kommunicate to Snappy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kommunicate to Snappy work

  • Get ready

    Sign up and go to our migration wizard.

  • Select and connect your Kommunicate service desk with HDM.

  • Grant the right to access your Snappy account.

  • Express your business needs

    Let us know what components of your migration you would like to fine-tune

  • Get your preferences estimated

    We will investigate your application and send you with a cost and a scope of tasks.

  • Migrate from Kommunicate to Snappy everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Snappy import

Our team would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

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