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Kommunicate to Seraph Help Desk
migration service

Trouble-free , no special know how or coding required. A complete Kommunicate to Seraph Help Desk data migration tool.

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The best Kommunicate to Seraph Help Desk tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just decide on what data you need to transfer and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just select what data will go to the new platform and enjoy the wonders happening.
Data structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing critical customer support information.
Effortless process

No need to worry about scripting or continuously watch each piece of info moved.

Just link both platforms, pick what you need to take to a new database and allow the tool do the remainder.

From sender information to phone number connection, your entire database will keep their prior connections untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive how you left it.

Security is priority

Information is everything which is why we created a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You control the process

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks it will be possible to select the data arrangement, when it goes, and how.

Our developers considered customer experience as a priority and ensured that you will be able to use the system to its fullest.

Good service first

Except producing great customer service, we always aim to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from Kommunicate to Seraph Help Desk

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Seraph Help Desk.

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Sustained connection between object and people

When migrating your records from Kommunicate to Seraph Help Desk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kommunicate to Seraph Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kommunicate to Seraph Help Desk work

  • Get ready

    Sign-up and go to our migration service.

  • Pick and link your Kommunicate service desk with HDM.

  • Grant the right to access your Seraph Help Desk account.

  • Express your business needs

    Let us know what aspects of your migration you would like to adjust

  • Have your preferences estimated

    We'll investigate your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Kommunicate to Seraph Help Desk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Seraph Help Desk import

Our team would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

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