Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

Kommunicate to NetKeeper
migration service

Effortless , no special skill set or programming required. A complete Kommunicate to NetKeeper data migration tool.

More details

Your best tool for Kommunicate to NetKeeper data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Simply decide on customer info you need to move and start the transition right away.
Easy transition process
No specific expertise required. Just select what data will go to the target platform and observe the magic happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost vital customer support details.
Automated migration

Afraid that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool is as easy to use as possible.

Link the help desks, pick data, click ok, and the migration is ready!

Data maintenance

Your customer info migrates unite , you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can see your credentials or records.

You can rest assured that with HDM no data breaches will take place.

Data mapping

Select data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service supplier, we aim to propose the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Kommunicate to NetKeeper

Castle gates

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right destinations in NetKeeper.

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Sustained connectivity between object and people

When migrating your data from Kommunicate to NetKeeper we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kommunicate to NetKeeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kommunicate to NetKeeper work

  • Prepare

    Sign up and go to our migration software.

  • Connect Kommunicate

    Opt and link your Kommunicate support desk with HDM.

  • Connect NetKeeper

    Grant access to your NetKeeper account.

  • Detail your needs

    Let us know what components of your migration you wish to modify

  • Get your requirements estimated

    We'll research your case and send you with a price and a scope of tasks.

  • Migrate from Kommunicate to NetKeeper all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your NetKeeper import

Our staff would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation

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