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Kommunicate to iHelpdesk
migration service

Extremely easy , no special expertise or programming required. A complete Kommunicate to iHelpdesk data migration tool.

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The best Kommunicate to iHelpdesk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just decide on what data you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new platform and enjoy the wonders happening.
Data completion
Migrate your help desk records in full to make sure that no ticket has lost essential customer support details.
Effortless process

You don’t have to bother about coding or continuously control each piece of info moved.

Just link your source and target, choose what you need to take to a new database and allow the Migration Wizard do the rest for you.

Data dependency

Your customer data migrates complete , you can take our word.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members can see your passwords or other information.

You may rest assured that with HDM no hacker attacks are possible.

You’re in control

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Simple & effective

In only a few clicks it will be possible to select the data arrangement, when it starts, and how.

Our software considered user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a migration service supplier, we aim to offer the most effective migration tool. However, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Kommunicate to iHelpdesk

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in iHelpdesk.

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Maintained connection between object and people

When migrating your records from Kommunicate to iHelpdesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kommunicate to iHelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kommunicate to iHelpdesk work

  • Get ready

    Register and go to our migration software.

  • Connect Kommunicate

    Pick and link your Kommunicate support desk with HDM.

  • Give the right to access your iHelpdesk account.

  • Describe your requirements

    Let us know exactly what parts of your migration you need to tweak

  • Have your requirements estimated

    We will research your application and get back to you with a price range and a scope of tasks.

  • Migrate from Kommunicate to iHelpdesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your iHelpdesk import

Our team would be more than happy to run a custom migration if you have specific demands.
Get a price estimation

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