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Kommunicate to Helppier
migration service

Effortless , no special expertise or programming required. A complete Kommunicate to Helppier data migration software.

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Your best tool for Kommunicate to Helppier data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Simply pick customer info you need to migrate and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target solution and observe the miracle happening.
Record completion
Migrate your help desk info in full to make certain that no ticket has lost critical customer support details.
Easy process

No need to worry about scripting or continuously watch each record moved.

Just attach both platforms, tick what you want to migrate and allow the tool deal with the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is paramount

Information is key which is why we created a method that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Record mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.

Guided migration

If this is your first migration, worry not. Useful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Outside of providing great customer service, we always strive to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from Kommunicate to Helppier

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in Helppier.

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Maintained connection between object and people

When migrating your data from Kommunicate to Helppier we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kommunicate to Helppier

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kommunicate to Helppier work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Kommunicate

    Opt and link your Kommunicate support desk with HDM.

  • Give access to your Helppier account.

  • Explain your requirements

    Let us know what components of your migration you want to adjust

  • Get your preferences estimated

    We will investigate your application and send you with a total price and a scope of tasks.

  • Migrate from Kommunicate to Helppier all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Helppier import

Our staff would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation

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