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Kommunicate to Helpninja
migration service

Trouble-free , no special know how or coding required. A complete Kommunicate to Helpninja data migration tool.

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The best Kommunicate to Helpninja tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply decide on what data you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just select what data will go to the target platform and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing essential customer service details.
Automated tool

Afraid that you’ll need special skills to migrate your info? Worry not as we made sure that our tool interface is as easy to use as possible.

Attach the platforms, choose records, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

You data is everything which is why we created a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You’re in control

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to select what goes where, when it starts, and in what order.

Our software took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service first

Except producing great customer support services, we always strive to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from Kommunicate to Helpninja

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in Helpninja.

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Sustained connectivity between object and people

When migrating your records from Kommunicate to Helpninja we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kommunicate to Helpninja

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kommunicate to Helpninja work

  • Get ready

    Sign up and go to our migration tool.

  • Choose and connect your Kommunicate support desk with HDM.

  • Connect Helpninja

    Give access to your Helpninja account.

  • Detail your business needs

    Let us understand precisely what components of your migration you would like to fine-tune

  • Have your preferences estimated

    We will analyze your application and send you with a cost and a scope of tasks.

  • Migrate from Kommunicate to Helpninja everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Helpninja import

Our team would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

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