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Kommunicate to DigitalGenius
migration service

Effortless , no special skill set or programming required. A complete Kommunicate to DigitalGenius data migration tool.

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Your best tool for Kommunicate to DigitalGenius data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Just choose customer info you need to move and start the transition immediately.
Easy transition process
No specific expertise required. Just select what data will go to the new system and observe the magic happening.
Record structure maintenance
Transfer your help desk records in full to make certain that no ticket has lost essential customer support details.
Easy process

No need to worry about coding or continuously watch each record transferred.

Just attach your source and target, pick what you need to migrate and allow the Migration Wizard deal with the rest for you.

Data maintenance

Your customer info migrates complete , you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members can see your credentials or records.

You may be sure that with HDM no data breaches will take place.

Data mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.

Efficient out-of-the-box solution

In only a few clicks it is possible to pick what goes where, when it goes, and how.

Our developers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we aim to offer the most effective migration tool. Yet, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Kommunicate to DigitalGenius

Castle gates

Strong safety of your information

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in DigitalGenius.

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Sustained connectivity between object and people

When migrating your data from Kommunicate to DigitalGenius we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kommunicate to DigitalGenius

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kommunicate to DigitalGenius work

  • Prepare

    Register and go to our migration wizard.

  • Connect Kommunicate

    Select and link your Kommunicate support desk with HDM.

  • Connect DigitalGenius

    Grant the right to access your DigitalGenius account.

  • Outline your business needs

    Let us know what elements of your migration you need to tweak

  • Get your preferences estimated

    We shall analyze your application and send you with a total price and a scope of work.

  • Migrate from Kommunicate to DigitalGenius all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your DigitalGenius import

Our staff would be more than happy to perform a personalized migration if you have specific needs.
Get a price estimation

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