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Kommunicate to DiamanteDesk
migration service

Extremely easy , no special skill set or programming required. A complete Kommunicate to DiamanteDesk data migration software.

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The best Kommunicate to DiamanteDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply decide on customer info you need to move and start the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the target platform and observe the magic happening.
Data structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost critical customer service details.
Simple and easy procedure

No need to worry about coding or constantly control each piece of info transferred.

Just link your source and target, tick what you need to migrate and let the Migration Wizard do the remainder.

Data maintenance

Your customer data migrates unite and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our employees have see your passwords or records.

You may be certain with HDM no data breaches will take place.

You control the process

Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to pick the data arrangement, when it goes, and how.

Our tech engineers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we strive to deliver the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Kommunicate to DiamanteDesk

Castle gates

Strong security of your information

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right destinations in DiamanteDesk.

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Maintained relation between object and people

When migrating your records from Kommunicate to DiamanteDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kommunicate to DiamanteDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kommunicate to DiamanteDesk work

  • Get ready

    Register and go to our migration wizard.

  • Connect Kommunicate

    Choose and connect your Kommunicate support desk with HDM.

  • Grant the right to access your DiamanteDesk account.

  • Clarify your business needs

    Let us understand precisely what elements of your migration you need to adjust

  • Get your requirements estimated

    We will research your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Kommunicate to DiamanteDesk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your DiamanteDesk import

Our team would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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