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Kommunicate to CHERWELL SOFTWARE
migration service

Trouble-free , no special expertise or coding required. A complete Kommunicate to CHERWELL SOFTWARE data migration instrument.

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The best Kommunicate to CHERWELL SOFTWARE tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Simply choose customer info you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target system and observe the wonders happening.
Data completion
Migrate your help desk data in full to ensure that no ticket is missing vital customer service details.
Automated tool

Afraid that you’ll need special skills to migrate your info? Worry not as we made sure that our tool accessible as it can possibly be.

Attach the help desks, select records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their previous data structure untouched.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Security is priority

You data is key which is why we created a system that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Record mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.

Simple & effective

In just a couple of buttons to press it is possible to pick what goes where, when it goes, and how.

Our developers considered customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Great service first

Outside of producing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from Kommunicate to CHERWELL SOFTWARE

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in CHERWELL SOFTWARE.

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Maintained relation between object and people

When migrating your records from Kommunicate to CHERWELL SOFTWARE we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kommunicate to CHERWELL SOFTWARE

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kommunicate to CHERWELL SOFTWARE work

  • Get ready

    Start by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Kommunicate to CHERWELL SOFTWARE.

  • Connect Kommunicate

    Complete the form with necessary credentials to permit our data migration tool to access information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to CHERWELL SOFTWARE everything

    When everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from Kommunicate to CHERWELL SOFTWARE.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your CHERWELL SOFTWARE import

Our team would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation

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