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Kommunicate to BugAware
migration service

Smooth , no special skill set or programming required. A complete Kommunicate to BugAware data migration software.

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Your best tool for Kommunicate to BugAware data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Just choose customer info you need to migrate and set off with the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the new system and observe the miracle happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing critical customer support information.
Simple and easy procedure

You don’t have to bother about coding or constantly watch each record moved.

Just link both platforms, pick what you need to migrate and let the Migration Wizard deal with the remainder.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their prior connections intact.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

You data is everything which is why we developed a method that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Data mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.

Efficient out-of-the-box solution

In only a couple of clicks it is possible to pick what goes where, when it starts, and how.

Our tech engineers took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Good service first

Apart from providing great customer support services, we always want to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Kommunicate to BugAware

Castle gates

Strong safety of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in BugAware.

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Sustained relation between object and people

When migrating your data from Kommunicate to BugAware we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kommunicate to BugAware

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kommunicate to BugAware work

  • Prepare

    Sign-up and go to our migration software.

  • Pick and link your Kommunicate service desk with HDM.

  • Connect BugAware

    Give the right to access your BugAware account.

  • Clarify your needs

    Let us know what elements of your migration you wish to fine-tune

  • Have your requirements estimated

    We will analyze your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Kommunicate to BugAware everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your BugAware import

Our staff would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation

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