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Kommunicate to AnswerHub
migration service

Extremely easy , no special know how or coding required. A complete Kommunicate to AnswerHub data migration instrument.

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The best Kommunicate to AnswerHub tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply pick the records you need to migrate and start the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the target solution and see the miracle happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket is missing critical customer support information.
Simple and easy procedure

No need to worry about scripting or continuously watch each record moved.

Just attach your source and target, pick what you need to migrate and allow the Migration Wizard deal with the remainder.

Data maintenance

Your information comes unite , you can take our word.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind thick walls. Not even all our employees can access to your credentials or records.

You may be sure that with HDM no hacker attacks will take place.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of buttons to press you will be able to choose what goes where, when it goes, and how.

Our developers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service provider, we work to deliver the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Kommunicate to AnswerHub

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in AnswerHub.

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When migrating your records from Kommunicate to AnswerHub we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kommunicate to AnswerHub

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kommunicate to AnswerHub work

  • Get ready

    Register and go to our migration tool.

  • Choose and link your Kommunicate service desk with HDM.

  • Connect AnswerHub

    Grant the right to access your AnswerHub account.

  • Outline your requirements

    Let us know exactly what parts of your migration you want to fine-tune

  • Have your needs estimated

    We shall research your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Kommunicate to AnswerHub all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your AnswerHub import

Our team would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation

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