in a few clicks

Without devs, delays and hustle. With step-by-step import setup form.

More details

Spotless import services just for you

Now, there’s no need to worry about any help desk import problems. Full platform to platform migration with HDM quick and simple.
Less time & money spent
Affordable price, a speedy import to the new help desk, and no need to create the migration script. All with HDM.
Clean migration course
Just get the customer info ready for transition beforehand and start moving your data. It’s not necessary to fiddle with anything.
Vital data with you
Regardless of your reasons, import your old data to the new tool to keep the track of customers easier.
Automated process

A bare minimum is to get done on your side. We already made the migration method.

Just set your help desk import preferences and you’re good to start.

Preserved dependency

With HDM, you don’t have to be concerned that all of your moved ticket data will lose their connections to other info.

Whether it is the requester info or customer details, all of this is considered during the process.

Your info is safe

When you provide your credentials to our migration tool, you can trust us.

Only authorized personnel directly connected to the data transfer will have access to your accounts and customer info.

All incoming and outcoming information is guarded by the data encryption systems from any electronic attacks.

Mapping records

Pick what piece of info comes to your new help desk yourself.

While managing the migration setup, you can choose what records will cut and what will move.


The whole process was deliberately created to let users to set up the migration themselves.

You don’t have to have advanced skills or proprietary knowledge, just follow the shown hints.

Clients first

One of the main principles of our company is to make a service that we would like to use ourselves. Even though G2 acclaimed our customer care, we develop continuously.

What are the key reasons to import data to using Help Desk Migration?

Castle gates

Security first

We do not share any of your personal information with third parties, and additionally meticulously protect it, so nothing gets lost or stolen.


Easy to navigate wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.


Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration enables you to automatically move custom fields, as well as map their location.


Maintained relations between objects and people

All tickets will be imported to with their corresponding agents, contacts, and attachments, as a result, saving the history of customers' requests.


Relations illustration

Objects you may import to

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to in 6 simple steps

  • Get ready

    Register and go to our migration wizard.

  • Connect source Help Desk

    Opt and link your source service desk with HDM.

  • Connect

    Give access to your account.

  • Describe your needs

    Let us know exactly what elements of your migration you wish to adjust

  • Get your requirements estimated

    We'll research your case and send you with a total price and a scope of tasks.

  • Import to all data

    Transfer all your customer support records in a single push.

We always keep all data secure

We consider safety very seriously and have developed a complete set of practices, technologies, and policies to help ensure that your data is secure.

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the customers import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

Blog Articles You Might Find Useful

Helpdesk with Chat: Easy Way to Better Customer Service

What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…

Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?

If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…

5 Types of Help Desk Software and Their Use

The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…

Book a Call
— %s