Keeping.com to Vision Helpdesk
migration service

Extremely easy , no special knowledge or programming required. A complete Keeping.com to Vision Helpdesk data migration tool.

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The best Keeping.com to Vision Helpdesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply choose customer info you need to transfer and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target system and observe the wonders happening.
Data completion
Migrate your help desk info in full to make certain that no ticket is missing critical customer support information.
Effortless process

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just link both platforms, pick what you need to take to a new database and let the Migration Wizard do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections maintained.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive where you left it.

Data safety is paramount

You data is everything which is why we designed a tool that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You’re in control

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Simple & effective

In only a couple of buttons to press it is possible to pick what goes where, when it starts, and how.

Our developers considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Great service first

Apart from providing great customer support services, we always aim to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to switch from Keeping.com to Vision Helpdesk

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in Vision Helpdesk.

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Maintained connectivity between object and people

When migrating your records from Keeping.com to Vision Helpdesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Keeping.com to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Keeping.com to Vision Helpdesk work

  • Get ready

    Sign-up and go to our migration wizard.

  • Choose and link your Keeping.com service desk with HDM.

  • Connect Vision Helpdesk

    Give the right to access your Vision Helpdesk account.

  • Outline your requirements

    Let us know exactly what components of your migration you wish to modify

  • Have your needs estimated

    We shall research your application and send you with a cost and a scope of work.

  • Migrate from Keeping.com to Vision Helpdesk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Vision Helpdesk import

Our team would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation

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