Keeping.com to SimplyDesk
migration service

Extremely easy , no special knowledge or coding required. A complete Keeping.com to SimplyDesk data migration tool.

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The best Keeping.com to SimplyDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just pick the records you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and see the wonders happening.
Data completion
Migrate your help desk records in full to make sure that no ticket has lost vital customer support information.
Automated tool

Scared that you’ll need advanced skills to move your customer service data? Don’t be as we ensured that our tool interface simple to use as possible.

Attach the help desks, pick data, click ok, and the migration is ready!

Data dependency

Your information migrates complete , you can take our word.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our team members can access to your passwords or other information.

You may rest assured that with HDM no hacker attacks will take place.

Record mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we aim to propose the most effective migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Keeping.com to SimplyDesk

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in SimplyDesk.

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When migrating your records from Keeping.com to SimplyDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Keeping.com to SimplyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Keeping.com to SimplyDesk work

  • Get ready

    Register and go to our migration service.

  • Connect Keeping.com

    Pick and link your Keeping.com service desk with HDM.

  • Give the right to access your SimplyDesk account.

  • Detail your business needs

    Let us know what parts of your migration you want to modify

  • Get your requirements estimated

    We will analyze your case and send you with a total price and a scope of tasks.

  • Migrate from Keeping.com to SimplyDesk everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your SimplyDesk import

Our team would be more than happy to run a custom migration if you have particular requirements.
Get a price estimation

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