Keeping.com to Re:Desk
migration service

Smooth , no special expertise or coding required. A complete Keeping.com to Re:Desk data migration software.

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Your best tool for Keeping.com to Re:Desk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply choose what data you need to transfer and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target system and enjoy the wonders happening.
Record completion
Move your help desk data in full to make certain that no ticket has lost vital customer support information.
Automated migration

Afraid that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface user friendly as possible.

Connect the help desks, select data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their initial data structure intact.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Security is paramount

You data is key which is why we developed a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Record mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might actually need.

Simple & effective

In just a few buttons to press it is possible to select what goes where, when it starts, and in what order.

Our developers considered customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Outside of providing great customer support services, we always strive to improve our customer service.

As a team, we want you to have the best possible service, which is why we are always making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from Keeping.com to Re:Desk

Castle gates

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in Re:Desk.

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Retained association between object and people

When migrating your data from Keeping.com to Re:Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Keeping.com to Re:Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Keeping.com to Re:Desk work

  • Prepare

    Sign up and go to our migration service.

  • Connect Keeping.com

    Opt and link your Keeping.com service desk with HDM.

  • Connect Re:Desk

    Give access to your Re:Desk account.

  • Express your requirements

    Let us know exactly what parts of your migration you want to fine-tune

  • Get your requirements estimated

    We'll investigate your case and get back to you with a price and a scope of tasks.

  • Migrate from Keeping.com to Re:Desk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Re:Desk import

Our staff would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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