Keeping.com to Magento HelpDesk Ultimate
migration service

Smooth , no special expertise or programming required. A complete Keeping.com to Magento HelpDesk Ultimate data migration software.

More details
Secure and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've tackled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to switch from Keeping.com to Magento HelpDesk Ultimate

Strong security of your records

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

Next

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in Magento HelpDesk Ultimate.

Next

When migrating your data from Keeping.com to Magento HelpDesk Ultimate we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from Keeping.com to Magento HelpDesk Ultimate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Keeping.com to Magento HelpDesk Ultimate work

  • Prepare

    Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Keeping.com to Magento HelpDesk Ultimate.

  • Complete the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.

  • Connect Magento HelpDesk Ultimate

    Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Magento HelpDesk Ultimate all data

    When everything's validated, choose a quiet time with the least load on the support department and start migrating from Keeping.com to Magento HelpDesk Ultimate.


Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Magento HelpDesk Ultimate import

Our staff would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation
Book a Call
cancel
%s
— %s