Keeping.com to LiveAgent
migration serviceHelp Desk Migration partner of LiveAgent

Effortless , no special skill set or programming required. A complete Keeping.com to LiveAgent data migration instrument.

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Your best tool for Keeping.com to LiveAgent data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just choose customer info you need to move and set off with the transition immediately.
Effortless transition process
No special expertise required. Just pick what data will go to the new system and observe the magic happening.
Record structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost essential customer support details.
Effortless process

No need to worry about scripting or continuously control each record transferred.

Just link your source and target, pick what you need to migrate and allow the tool do the remainder.

Data maintenance

Your customer info migrates complete , you can take our word.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members can see your passwords or other information.

You can be sure that with HDM no hacker attacks are possible.

Data mapping

Choose information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.

Efficient out-of-the-box solution

In only a few clicks it is possible to pick the data arrangement, when it starts, and in what order.

Our developers considered user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service supplier, we work to offer the most effective migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Keeping.com to LiveAgent

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in LiveAgent.

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Maintained relation between object and people

When migrating your data from Keeping.com to LiveAgent we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Keeping.com to LiveAgent

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Keeping.com to LiveAgent work

  • Prepare

    Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Keeping.com to LiveAgent.

  • Connect Keeping.com

    Fill out the form with requested credentials to allow our data migration tool to access information from your current help desk.

  • Connect LiveAgent

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be moved according to your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to LiveAgent everything

    When everything's tested, find a quiet time with the minimal load on the support team and begin migrating from Keeping.com to LiveAgent.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your LiveAgent import

Our staff would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

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