Keeping.com to Hiver
migration service

Effortless , no special expertise or coding required. A complete Keeping.com to Hiver data migration tool.

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Your best tool for Keeping.com to Hiver data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Simply choose the records you need to move and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target system and see the magic happening.
Record completion
Move your help desk data in full to ensure that no ticket is missing essential customer support details.
Effortless process

No need to worry about coding or continuously watch each piece of info transferred.

Just attach both platforms, pick what you need to migrate and let the Migration Wizard deal with the remainder.

From sender information to phone number connection, your entire database will keep their initial connections maintained.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you expected.

Security is priority

Information is everything which is why we designed a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You control the process

Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Simple & effective

In just a couple of buttons to press it is possible to choose what goes where, when it starts, and how.

Our tech engineers considered customer experience as a priority and ensured that you will be able to use the system to its fullest.

Good service first

Outside of producing great customer service, we always aim to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to switch from Keeping.com to Hiver

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in Hiver.

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Retained relation between object and people

When migrating your data from Keeping.com to Hiver we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Keeping.com to Hiver

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Keeping.com to Hiver work

  • Prepare

    Sign up and go to our migration tool.

  • Choose and link your Keeping.com support desk with HDM.

  • Connect Hiver

    Give the right to access your Hiver account.

  • Explain your needs

    Let us know what parts of your migration you need to tweak

  • Have your needs estimated

    We'll research your application and send you with a price and a scope of work.

  • Migrate from Keeping.com to Hiver all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Hiver import

Our staff would be more than happy to run a customized migration in case you have specific needs.
Get a price estimation

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