Keeping.com to Help Scout
migration serviceHelp Desk Migration partner of Help Scout

Smooth , no special skill set or coding required. A complete Keeping.com to Help Scout data migration tool.

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Your best tool for Keeping.com to Help Scout data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Just choose what data you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the new system and enjoy the wonders happening.
Record structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing essential customer service information.
Effortless process

No need to worry about scripting or continuously control each record transferred.

Just attach your source and target, tick what you need to take to a new database and let the Migration Wizard deal with the rest for you.

Data maintenance

Your information comes complete and we mean it.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members have access to your credentials or other information.

You may rest assured that with HDM no data breaches are possible.

Data mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.

Efficient out-of-the-box solution

In just a couple of clicks it is possible to select what goes where, when it starts, and how.

Our software took user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we aim to offer the best possible migration tool. However, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Keeping.com to Help Scout

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Help Scout.

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Maintained relation between object and people

When migrating your data from Keeping.com to Help Scout we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Keeping.com to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Keeping.com to Help Scout work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Keeping.com to Help Scout.

  • Complete the form with required credentials to allow our data migration tool to retrieve data from your current help desk.

  • Connect Help Scout

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Help Scout all data

    Once everything's tested out, determine a quiet time with the minimal load on the support team and start migrating from Keeping.com to Help Scout.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Help Scout import

Our staff would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

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