Keeping.com to HelpDesk
migration serviceHelp Desk Migration partner of HelpDesk

Trouble-free , no special skill set or coding required. A complete Keeping.com to HelpDesk data migration instrument.

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The best Keeping.com to HelpDesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on the records you need to migrate and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the new platform and see the miracle happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket has lost vital customer support details.
Effortless process

No need to worry about scripting or continuously control each piece of info moved.

Just attach both platforms, pick what you need to take to a new database and let the Migration Wizard do the remainder.

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive how you expected.

Data safety is paramount

You data is key which is why we developed a method that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

You control the process

Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it will be possible to choose what goes where, when it starts, and in what order.

Our software considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Outside of providing great customer support services, we always aim to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from Keeping.com to HelpDesk

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in HelpDesk.

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Retained relation between object and people

When migrating your records from Keeping.com to HelpDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Keeping.com to HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Keeping.com to HelpDesk work

  • Get ready

    Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Keeping.com to HelpDesk.

  • Connect Keeping.com

    Fill in the form with required credentials to allow our data migration tool to retrieve data from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to HelpDesk everything

    When everything's validated, determine a quiet time with the least load on the support department and start migrating from Keeping.com to HelpDesk.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your HelpDesk import

Our team would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

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