Keeping.com to Freshdesk
migration service Help Desk Migration partner of Freshdesk

Effortless , no special know how or programming required. A complete Keeping.com to Freshdesk data migration instrument.

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Secure and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & Accurate
We've taken into account all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of data

Reasons to use Help Desk Migration to migrate data from Keeping.com to Freshdesk

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in Freshdesk.

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Maintained relation between object and people

When migrating your data from Keeping.com to Freshdesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Keeping.com to Freshdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Keeping.com to Freshdesk work

  • Prepare

    Start by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Keeping.com to Freshdesk.

  • Fill out the form with necessary credentials to permit our data migration tool to access information from your current help desk.

  • Connect Freshdesk

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Freshdesk all data

    When everything's tested out, find a quiet time with the minimal load on the support department and begin migrating from Keeping.com to Freshdesk.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Freshdesk import

Our staff would be more than happy to perform a customized migration in case you have particular requirements.
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