Keeping.com to Database
migration service

Smooth , no special knowledge or programming required. A complete Keeping.com to Database data migration tool.

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Your best tool for Keeping.com to Database data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just choose what data you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new system and enjoy the magic happening.
Record completion
Move your help desk data in full to make sure that no ticket has lost critical customer service information.
Easy process

You don’t have to bother about scripting or constantly control each piece of info moved.

Just attach both platforms, tick what you want to take to a new database and let the system do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive how you expected.

Data safety is paramount

Information is key which is why we designed a system that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You’re in charge

Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of providing great customer service, we always strive to improve our customer service.

As a team, we want you to have the best possible service, which is why we are constantly putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from Keeping.com to Database

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in Database.

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Retained connectivity between object and people

When migrating your data from Keeping.com to Database we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Keeping.com to Database

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Keeping.com to Database work

  • Prepare

    Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Keeping.com to Database.

  • Fill out the form with required credentials to allow our data migration tool to access records from your current help desk.

  • Connect Database

    Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Database everything

    Once everything's tested out, determine a quiet time with the minimal load on the support department and begin migrating from Keeping.com to Database.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Database import

Our staff would be more than happy to run a custom migration if you have special needs.
Get a price estimation

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