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Kayako to Yonyx
migration service

Effortless , no special expertise or programming required. A complete Kayako to Yonyx data migration tool.

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Your best tool for Kayako to Yonyx data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Simply pick the records you need to transfer and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target solution and see the wonders happening.
Record completion
Move your help desk info in full to make sure that no ticket has lost vital customer service details.
Effortless process

No need to worry about scripting or continuously control each record moved.

Just link both platforms, choose what you want to take to a new database and allow the Migration Wizard deal with the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is paramount

Information is key which is why we created a system that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

Record mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.

Guided migration

If this is your first migration, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Outside of providing great customer service, we always aim to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from Kayako to Yonyx

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right destinations in Yonyx.

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When migrating your data from Kayako to Yonyx we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kayako to Yonyx

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako to Yonyx work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Kayako

    Opt and connect your Kayako support desk with HDM.

  • Connect Yonyx

    Give the right to access your Yonyx account.

  • Describe your business needs

    Let us understand precisely what elements of your migration you want to adjust

  • Get your preferences estimated

    We'll investigate your application and get back to you with a total price and a scope of tasks.

  • Migrate from Kayako to Yonyx everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Yonyx import

Our staff would be more than happy to run a custom migration if you have particular requirements.
Get a price estimation

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