Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Kayako to WalkMe
migration service

Extremely easy , no special skill set or coding required. A complete Kayako to WalkMe data migration tool.

More details

The best Kayako to WalkMe tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just choose the records you need to transfer and start the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the new system and see the wonders happening.
Data structure maintenance
Move your help desk records in full to ensure that no ticket has lost vital customer service details.
Automated tool

Scared that you’ll need advanced skills to move your info? Worry not as we made sure that our tool simple to use as it can possibly be.

Link the platforms, pick records, click ok, and the migration is ready!

Data maintenance

Your information migrates complete and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our team members have see your credentials or records.

You may rest assured that with HDM no hacker attacks are possible.

Data mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In just a few clicks it is possible to choose what goes where, when it goes, and how.

Our software considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service provider, we aim to propose the best possible migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Kayako to WalkMe

Castle gates

Strong privacy of your information

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right destinations in WalkMe.

Next

When migrating your records from Kayako to WalkMe we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Kayako to WalkMe

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kayako to WalkMe work

  • Get ready

    Register and go to our migration tool.

  • Connect Kayako

    Select and connect your Kayako support desk with HDM.

  • Connect WalkMe

    Grant the right to access your WalkMe account.

  • Describe your needs

    Let us know exactly what elements of your migration you would like to modify

  • Have your requirements estimated

    We'll research your case and get back to you with a price range and a scope of work.

  • Migrate from Kayako to WalkMe everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your WalkMe import

Our team would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration: Perks and Challenges of Manual and Automated Ways

Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…

,

Best Practices For Your Data Migration As Learned From Our Customers

Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…

A Guide To Help Desk Software

What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking…

Book a Call
cancel
%s
— %s