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Kayako to VIZOR ServiceDesk
migration service

Effortless , no special knowledge or coding required. A complete Kayako to VIZOR ServiceDesk data migration instrument.

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Your best tool for Kayako to VIZOR ServiceDesk data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just pick what data you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new solution and enjoy the miracle happening.
Record completion
Move your help desk info in full to ensure that no ticket is missing vital customer service information.
Automated migration

Worried that you’ll need special skills to move your info? Don’t be as we made sure that our tool simple to use as it can possibly be.

Attach the help desks, select data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive where you expected.

Data safety is paramount

Information is key which is why we designed a tool that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

You control the process

Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and insightful on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Outside of providing great customer service, we always want to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to switch from Kayako to VIZOR ServiceDesk

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in VIZOR ServiceDesk.

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When migrating your data from Kayako to VIZOR ServiceDesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kayako to VIZOR ServiceDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako to VIZOR ServiceDesk work

  • Prepare

    Sign-up and go to our migration tool.

  • Select and connect your Kayako service desk with HDM.

  • Connect VIZOR ServiceDesk

    Grant the right to access your VIZOR ServiceDesk account.

  • Describe your business needs

    Let us understand precisely what components of your migration you wish to tweak

  • Get your needs estimated

    We shall investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Kayako to VIZOR ServiceDesk all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your VIZOR ServiceDesk import

Our staff would be more than happy to run a customized migration in case you have particular requirements.
Get a price estimation

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