96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Kayako to VI Service Desk
migration service

Smooth , no special knowledge or coding required. A complete Kayako to VI Service Desk data migration tool.

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Secure and Safe
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to switch from Kayako to VI Service Desk

Strong security of your data

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in VI Service Desk.

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Maintained connection between object and people

When migrating your data from Kayako to VI Service Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Kayako to VI Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Kayako to VI Service Desk work

  • Prepare

    Sign up and go to our migration tool.

  • Connect Kayako

    Select and connect your Kayako support desk with HDM.

  • Give access to your VI Service Desk account.

  • Describe your requirements

    Let us understand precisely what components of your migration you would like to modify

  • Have your requirements estimated

    We'll investigate your application and send you with a price and a scope of tasks.

  • Migrate from Kayako to VI Service Desk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your VI Service Desk import

Our staff would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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Help Desk Migration service


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