Kayako to VI Service Desk
migration service
Smooth , no special knowledge or coding required. A complete Kayako to VI Service Desk data migration tool.
Kayako to VI Service Desk
Your best tool for Kayako to VI Service Desk data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Just pick what data you need to migrate and set off with the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and enjoy the miracle happening.Record completion
Migrate your help desk data in full to make sure that no ticket has lost critical customer service details.Easy procedure
No need to worry about coding or continuously watch each record moved.
Just link both platforms, choose what you need to migrate and let the Migration Wizard do the rest for you.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is priority
You data is everything which is why we developed a system that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
Record mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.
Simple & effective
In just a few clicks you will be able to select the data arrangement, when it starts, and in what order.
Our software took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Customer service first
Apart from producing great customer support services, we always strive to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the core experience.
Reasons to use Help Desk Migration to switch from Kayako to VI Service Desk
Strong security of your data
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in VI Service Desk.Next
Maintained connection between object and people
When migrating your data from Kayako to VI Service Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Kayako to VI Service Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Kayako to VI Service Desk work
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Prepare
Sign up and go to our migration tool.
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Connect Kayako
Select and connect your Kayako support desk with HDM.
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Link VI Service Desk
Give access to your VI Service Desk account.
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Describe your requirements
Let us understand precisely what components of your migration you would like to modify
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Have your requirements estimated
We'll investigate your application and send you with a price and a scope of tasks.
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Migrate from Kayako to VI Service Desk everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your VI Service Desk import
Our staff would be more than happy to run a custom migration if you have special requirements.
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