96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Kayako to USU Valuemation (ITSDM)
migration service

Trouble-free , no special knowledge or programming required. A complete Kayako to USU Valuemation (ITSDM) data migration software.

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Risk-free and Reliable
Your passwords along with records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & Precise
We've considered all key peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to switch from Kayako to USU Valuemation (ITSDM)

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right places in USU Valuemation (ITSDM).

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Retained connection between object and people

When migrating your records from Kayako to USU Valuemation (ITSDM) we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Kayako to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from Kayako to USU Valuemation (ITSDM) work

  • Get ready

    Register and go to our migration wizard.

  • Connect Kayako

    Select and link your Kayako service desk with HDM.

  • Connect USU Valuemation (ITSDM)

    Give access to your USU Valuemation (ITSDM) account.

  • Detail your requirements

    Let us know exactly what aspects of your migration you need to fine-tune

  • Get your preferences estimated

    We'll investigate your case and get back to you with a total price and a scope of work.

  • Migrate from Kayako to USU Valuemation (ITSDM) everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
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Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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Start new estimation
What kind of customization do you need?
Please describe your needs as detailed as possible
Start new estimation

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?
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Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your USU Valuemation (ITSDM) import

Our team would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

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Help Desk Migration service


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