Kayako to Track-It!
migration service
Trouble-free , no special know how or programming required. A complete Kayako to Track-It! data migration software.
Kayako to Track-It!
The best Kayako to Track-It! tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and code development processes. Just choose customer info you need to transfer and set off with the transition when comfortable.Effortless transition process
No special expertise required. Just choose what data will go to the new system and observe the wonders happening.Data structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost vital customer service information.Automated tool
Afraid that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool interface simple to use as it can possibly be.
Link the platforms, pick records, click ok, and you’re done!
Data maintenance
Your customer data migrates complete and we mean it.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our team members have access to your credentials or other information.
You may rest assured that with HDM no data breaches are possible.
You’re in control
Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Guided migration
If this is your first migration, worry not. Useful and intuitive on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service supplier, we strive to propose the best possible migration tool. Yet, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Kayako to Track-It!
Strong security of your data
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in Track-It!.Next
Maintained connectivity between object and people
When migrating your records from Kayako to Track-It! we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Kayako to Track-It!
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Kayako to Track-It! work
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Get ready
Start by creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Kayako to Track-It!.
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Link Kayako
Complete the form with required credentials to make it possible for our data migration tool to retrieve records from your current help desk.
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Connect Track-It!
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved according to your needs
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Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Track-It! all data
Once everything's validated, choose a quiet time with the minimal load on the support department and begin migrating from Kayako to Track-It!.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Track-It! import
Our team would be more than happy to perform a custom migration if you have particular needs.
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