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Kayako to SteadyPoint Office 365 Help desk
migration service

Effortless , no special knowledge or programming required. A complete Kayako to SteadyPoint Office 365 Help desk data migration instrument.

More details

Your best tool for Kayako to SteadyPoint Office 365 Help desk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Simply pick customer info you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the target solution and observe the magic happening.
Record completion
Move your help desk info in full to ensure that no ticket has lost vital customer service details.
Automated migration

Worried that you’ll have to use advanced skills to migrate your info? Worry not as we ensured that our tool accessible as possible.

Attach the help desks, choose data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their previous data structure intact.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive where you expected.

Security is paramount

Information is key which is why we developed a method that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

You control the process

Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In only a few buttons to press you will be able to pick the data arrangement, when it goes, and how.

Our tech engineers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Except providing great customer service, we always strive to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to switch from Kayako to SteadyPoint Office 365 Help desk

Castle gates

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in SteadyPoint Office 365 Help desk.

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Retained connection between object and people

When migrating your data from Kayako to SteadyPoint Office 365 Help desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kayako to SteadyPoint Office 365 Help desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako to SteadyPoint Office 365 Help desk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect Kayako

    Choose and connect your Kayako support desk with HDM.

  • Grant the right to access your SteadyPoint Office 365 Help desk account.

  • Clarify your business needs

    Let us know exactly what parts of your migration you wish to tweak

  • Get your requirements estimated

    We will investigate your case and get back to you with a total price and a scope of work.

  • Migrate from Kayako to SteadyPoint Office 365 Help desk all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your SteadyPoint Office 365 Help desk import

Our staff would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation

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