96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Kayako to Solvemate
migration service

Effortless , no special expertise or coding required. A complete Kayako to Solvemate data migration instrument.

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Risk-free and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've taken into account all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to switch from Kayako to Solvemate

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in Solvemate.

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Retained relation between object and people

When migrating your data from Kayako to Solvemate we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Kayako to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Kayako to Solvemate work

  • Prepare

    Sign-up and go to our migration service.

  • Connect Kayako

    Select and link your Kayako support desk with HDM.

  • Connect Solvemate

    Give the right to access your Solvemate account.

  • Detail your business needs

    Let us know what elements of your migration you need to fine-tune

  • Get your preferences estimated

    We'll investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Kayako to Solvemate everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Solvemate import

Our staff would be more than happy to run a personalized migration if you have special needs.
Get a price estimation

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Help Desk Migration service


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