96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Kayako to SimplyDesk
migration service

Extremely easy , no special know how or programming required. A complete Kayako to SimplyDesk data migration software.

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Risk-free and Safe
Your passwords along with data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & Accurate
We've handled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of data

Why you should use Help Desk Migration to migrate data from Kayako to SimplyDesk

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in SimplyDesk.

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Retained connection between object and people

When migrating your records from Kayako to SimplyDesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Kayako to SimplyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from Kayako to SimplyDesk work

  • Get ready

    Sign up and go to our migration wizard.

  • Pick and connect your Kayako service desk with HDM.

  • Grant access to your SimplyDesk account.

  • Express your requirements

    Let us understand precisely what parts of your migration you need to fine-tune

  • Have your needs estimated

    We shall research your case and get back to you with a price range and a scope of work.

  • Migrate from Kayako to SimplyDesk all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Contact us
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?
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Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your SimplyDesk import

Our team would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation

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Help Desk Migration service


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