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Kayako to ServiceDock
migration service

Extremely easy , no special know how or programming required. A complete Kayako to ServiceDock data migration software.

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The best Kayako to ServiceDock tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Just decide on customer info you need to move and start the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the new platform and observe the magic happening.
Data structure maintenance
Move your help desk data in full to ensure that no ticket has lost critical customer service information.
Automated tool

Afraid that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool accessible as possible.

Attach the help desks, choose records, click ok, and the migration is ready!

Data maintenance

Your customer data migrates complete and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our employees have access to your passwords or records.

You may rest assured that with HDM no hacker attacks will take place.

Data mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.

Efficient out-of-the-box solution

In only a few clicks it will be possible to pick the data arrangement, when it goes, and how.

Our software considered customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we strive to deliver the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Kayako to ServiceDock

Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in ServiceDock.

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Retained connectivity between object and people

When migrating your records from Kayako to ServiceDock we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kayako to ServiceDock

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kayako to ServiceDock work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect Kayako

    Pick and connect your Kayako service desk with HDM.

  • Grant the right to access your ServiceDock account.

  • Detail your business needs

    Let us know what aspects of your migration you would like to modify

  • Get your needs estimated

    We'll research your case and get back to you with a price and a scope of work.

  • Migrate from Kayako to ServiceDock everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your ServiceDock import

Our team would be more than happy to perform a customized migration if you have special demands.
Get a price estimation

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