Kayako to Remedy IT Service Management
migration service
Effortless , no special knowledge or programming required. A complete Kayako to Remedy IT Service Management data migration tool.
Kayako to Remedy IT Service Management
Your best tool for Kayako to Remedy IT Service Management data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Just decide on customer info you need to migrate and start the transition immediately.Effortless migration
No special knowledge or skill required. Just select what data will go to the new platform and observe the miracle happening.Record completion
Migrate your help desk data in full to ensure that no ticket is missing critical customer service information.Automated migration
Afraid that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool simple to use as possible.
Attach the help desks, pick records, click ok, and you’re done!
Data dependency
Your customer info comes complete and we mean it.
Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind impenetrable walls. Not even all our employees have access to your passwords or records.
You may be sure that with HDM no data breaches will take place.
Record mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service supplier, we aim to deliver the best possible migration tool. Yet, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Kayako to Remedy IT Service Management
Strong security of your data
The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in Remedy IT Service Management.Next
Maintained connection between object and people
When migrating your data from Kayako to Remedy IT Service Management we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Kayako to Remedy IT Service Management
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Kayako to Remedy IT Service Management work
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Prepare
Sign up and go to our migration wizard.
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Link Kayako
Pick and connect your Kayako service desk with HDM.
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Link Remedy IT Service Management
Grant the right to access your Remedy IT Service Management account.
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Express your business needs
Let us know what elements of your migration you need to adjust
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Get your needs estimated
We'll analyze your case and get back to you with a cost and a scope of work.
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Migrate from Kayako to Remedy IT Service Management all data
Move all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Remedy IT Service Management import
Our staff would be more than happy to run a customized migration in case you have special demands.
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