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Kayako to Paldesk
migration service

Extremely easy , no special skill set or coding required. A complete Kayako to Paldesk data migration instrument.

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The best Kayako to Paldesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on the records you need to migrate and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just pick what data will go to the new platform and see the miracle happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost essential customer support information.
Automated tool

Scared that you’ll need advanced skills to move your customer service data? Don’t be as we ensured that our tool interface simple to use as possible.

Link the help desks, pick records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their previous data structure intact.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive where you expected.

Security is priority

You data is key which is why we developed a system that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

You control the process

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Apart from producing great customer support services, we always want to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to increase the general experience.


Why you should use Help Desk Migration to migrate data from Kayako to Paldesk

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in Paldesk.

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Retained connectivity between object and people

When migrating your records from Kayako to Paldesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kayako to Paldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kayako to Paldesk work

  • Get ready

    Register and go to our migration tool.

  • Connect Kayako

    Pick and link your Kayako service desk with HDM.

  • Give the right to access your Paldesk account.

  • Express your needs

    Let us know what aspects of your migration you would like to fine-tune

  • Get your requirements estimated

    We'll investigate your case and get back to you with a cost and a scope of work.

  • Migrate from Kayako to Paldesk all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Paldesk import

Our team would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

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