Kayako to Oracle Service Cloud
migration service

Smooth , no special skill set or coding required. A complete Kayako to Oracle Service Cloud data migration software.

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Your best tool for Kayako to Oracle Service Cloud data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply pick the records you need to migrate and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the target solution and see the miracle happening.
Record structure maintenance
Move your help desk data in full to make certain that no ticket is missing critical customer service details.
Automated migration

Afraid that you’ll need special skills to migrate your info? Worry not as we made sure that our tool interface simple to use as it can possibly be.

Attach the help desks, select records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure maintained.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive how you left it.

Data safety is priority

You data is key which is why we designed a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

You control the process

Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Outside of producing great customer support services, we always want to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Kayako to Oracle Service Cloud

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in Oracle Service Cloud.

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Retained connectivity between object and people

When migrating your data from Kayako to Oracle Service Cloud we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kayako to Oracle Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako to Oracle Service Cloud work

  • Prepare

    Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Kayako to Oracle Service Cloud.

  • Connect Kayako

    Fill in the form with requested credentials to allow our data migration tool to access information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Oracle Service Cloud all data

    Once everything's validated, choose a quiet time with the minimal load on the support department and start migrating from Kayako to Oracle Service Cloud.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Oracle Service Cloud import

Our staff would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

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